Job Description

Job Responsibilities:

• End-to-end value stream definition, assessment, and mapping
• Value stream diagnostic including process improvement opportunities, pain-point identification, process waste etc.
• Executing and interpreting process mining outputs
• Automation and AI enabled workflow design and use case identification
• KPI framework and metric design
• Reporting design including statistical process control
• Apply horizontal and systems thinking to design efforts
• Apply lean tools (e.g., poka-yoke, RCA) to ensure future state process excellence and continuous improvement
• Technology requirements identification and gathering
• Workshop facilitation
• Change partnership
• Identify risks and issues

Skills:

• Business process modeling
• Automation / AI
• BPM tools (e.g., Visio, ARIS, etc.)
• Process mining
• Statistical process control
• Lean tools and techniques
• Healthcare domain knowledge (preferred)
• Scrappiness and sense of urgency

Education/Experience:

• 7+ years in process and operational excellence
• MBA or equivalent (preferred)
• Lean / Six Sigma Black Belt or MBB (preferred)

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