Job Description

Operations Manager overseeing clinical assessment technologies for a global CRO, managing rater qualification, training content, scale acquisition, and data surveillance across multiple study sites. Reports to the Operations Director and ensures compliance with SOPs, ICH/GCP guidelines, and regulatory standards.

Responsibilities

• Coordinate rater qualification documents and communicate results to Sponsors and study teams
• Develop study-specific rater training portals and ensure timely readiness
• Manage scale acquisition, licensing, translations, regulatory authorizations, and Sponsor approvals
• Oversee data surveillance methodology and reconcile incoming source documentation
• Organize Investigator Meetings logistics and manage training presentation editing and formatting

Requirements

• Bachelor's degree in Life Science preferred
• Two to four years of clinical trials experience
• At least two years managing or leading team members
• Knowledge of Phase I-IV trial operations, SOPs, ICH/GCP, regulatory guidelines
• Proficiency with data analysis and Microsoft Office suite
• Fluent English for writing, speaking, and day-to-day business
• Ability to travel domestically and internationally; flexible time zone management

Compensation: $90,000–$178,000 annually

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